- Feedback & Satisfaction
- Single-page
CSAT survey
Rate the interaction, then ask why in a single field.
- 3questions
- ~1 minto complete
- Freeon every plan
Opens in the builder, fully editable. No card required.
What is inside
3 questions, ordered so the easy ones come first. Every one is editable — delete what you do not need and add your own.
- 1How satisfied were you with the support you received?Rating
- 2What could we have done better?Long text
- 3Email addressEmail
Make it yours
Three things worth changing first
Put your brand on it
Swap the theme, drop in your logo and typeface, or lock it all with a brand kit so every form matches.
Change what the logic does
Edit the branches on any question, or add your own conditions so the follow-ups fit how you work.
Send it where you work
Push responses to Slack, a spreadsheet or your CRM the moment they land, with no export step.
Questions about this template
Is this template free to use?
Yes. Every template opens in the builder on the free plan. Some fields, such as payments or file uploads, need a paid plan to publish.
Can I edit the questions?
Everything is editable: reorder, rename, delete or add questions, and change the logic between them.
Can I switch it to conversational?
Yes. Either experience works with the same questions; switch it from the form's design settings at any time.
Where do responses go?
Into your Onlyform workspace, and from there to Slack, Google Sheets, Notion, your CRM or any endpoint via integrations.
More in feedback & satisfaction
See allCustomer feedback survey
Ask what people think right after they buy or use your product.
Use this template in your workspace
It opens in the builder, fully editable. Free forever plan, no card required.