SECURITY AND TRUST

Your respondents’ data, handled properly

Encrypted in transit and at rest, isolated per workspace, and never sold or used to train anything. Here is exactly how it works.

  • TLS 1.3 in transit
  • AES-256 at rest
  • EU and US data regions
  • SSO and SAML

How it is protected

  • Data protection

    Every response is encrypted in transit with TLS 1.3 and at rest with AES-256. Uploaded files are stored separately with signed, expiring URLs.

  • Access control

    SSO, SAML and role-based permissions per workspace. Personal API keys are scoped, revocable and never shared across members.

  • Infrastructure

    Isolated environments, least-privilege service accounts, automated patching and continuous monitoring with alerting on anomalies.

  • Privacy by default

    Your data is yours. It is never sold, never shared with advertisers and never used to train a model without explicit opt-in.

What we actually do

The practices behind the claims above, stated plainly.

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Workspace-level data isolation with no shared tables
  • Signed, expiring URLs for every uploaded file
  • Role-based permissions and per-key API scopes
  • SSO and SAML on business plans
  • Audit log of every workspace and form change
  • Automated dependency scanning and patching
  • Least-privilege access for internal systems
  • Regular third-party penetration testing
  • Documented incident response with customer notification

Compliance and documentation

The documents your procurement and security teams usually ask for, ready to send.

  • GDPR

    Lawful basis, data subject rights and deletion on request.

  • Data processing agreement

    Standard DPA available to every paid workspace.

  • Sub-processors

    A current, versioned list with change notifications.

  • Penetration testing

    Summary reports available under NDA.

Need something for your security review?

Send us the questionnaire and we will turn it around.