Razorpay

  • Direct integration
  • Paid plans
  • Payments

Accept payments from respondents in India with UPI, cards, net banking and wallets. Works on the same payment question as Stripe and PayPal.


How it works

Local payment methods for India

Connect your Razorpay account and respondents see UPI, cards, net banking and wallets on the payment question.

  • UPI first

    UPI is shown first on mobile, where most Indian respondents pay.

  • Same pricing rules

    Fixed prices and price variables work the same as with any other provider.

  • Reconciled

    The response records the Razorpay payment id and status.

Setting it up

Three steps

Once per workspace.

  1. 1

    Connect Razorpay

    In workspace settings, open Payments and add your Razorpay key id and secret.

  2. 2

    Enable it on the payment question

    Tick Razorpay as an accepted method on any payment field priced in INR.

  3. 3

    Test in test mode, then go live

    Use Razorpay test keys before switching to live keys.

If something looks wrong

Troubleshooting

The 3 things behind almost every support ticket on this connection.

Razorpay is not offered on my form

Razorpay only appears on payment questions priced in INR. Check the currency on the field.

Can respondents outside India pay?

International cards depend on your Razorpay account settings; UPI and net banking are India-only.

What are the fees?

Razorpay's standard fees apply. Onlyform adds no transaction fee on paid plans.

Accept payments in India

Available on Basic and above. Connect Razorpay once and add it to any payment question.