PayPal

  • Direct integration
  • Paid plans
  • Payments

Let respondents pay with their PayPal balance or a card through PayPal. Works on the same payment question as Stripe, so you can offer both.


How it works

PayPal on the same payment question

Connect your PayPal business account and the PayPal button appears next to the card option on any payment question.

  • Balance or card

    Respondents can pay from their PayPal balance or enter a card inside PayPal's checkout.

  • Same pricing rules

    Fixed prices and price variables work the same regardless of the method chosen.

  • Reconciled

    The response records the PayPal transaction id and status.

Setting it up

Three steps

Once per workspace.

  1. 1

    Connect PayPal

    In workspace settings, open Payments and connect a PayPal business account.

  2. 2

    Enable it on the payment question

    Tick PayPal as an accepted method on any payment field.

  3. 3

    Test with the sandbox, then go live

    Use PayPal's sandbox accounts before switching to live.

If something looks wrong

Troubleshooting

The 3 things behind almost every support ticket on this connection.

The PayPal button is not showing

Check the connection is live and that PayPal is ticked on the payment question. Some currencies are not supported by PayPal.

Can I offer PayPal only?

Yes. Untick card on the payment question and only PayPal will be shown.

What are the fees?

PayPal's standard fees apply. Onlyform adds no transaction fee on paid plans.

Offer PayPal at checkout

Available on Basic and above. Connect once and add it to any payment question.